
Overview

Screen recording is becoming a standard tool for effective remote management of large numbers of computer-based employees. PROXY/ScreenRecording is the first enterprise-class solution that makes large-scale, 24x7x365 recording a technically and economically feasible option. PROXY/ScreenRecording is used to record tens of thousands of desktops in thousands of call center and back-office sites around the world.
- Reliability
PROXY/ScreenRecording has been tested and proven in the most demanding of enterprise conditions, so you know recordings will always be there when you need them.
- Scalability
The PROXY/ScreenRecording server-based approach enables customers to record hundreds of sessions simultaneously on off-the-shelf hardware. No other independent solution comes close.
- Performance
Sometimes incoming calls end abruptly, before screen recording can even be initiated. And, a large number of these short calls simultaneously can bring down any recording server. PROXY/ScreenRecording is specially designed to handle these resource-intensive, real-world scenarios.
- Cost-effectiveness
PROXY/ScreenRecording generates ultra-small recording files which lead to much lower overall storage costs. You can now turn on PROXY/ScreenRecording all day, every day, on all your machines for less than 1GB a day per machine.
- Flexibility
PROXY/ScreenRecording is available in the form of a Software Developer's Kit (SDK), so it is easy to integrate and customize it to fit with your call center and/or back-office applications.
Key Features
- Server-based screen recording
All screen recording activity takes place at a centralized server, minimizing local machine CPU usage while maximizing scalability with dedicated hardware.
- Efficient recording file storage
Highly optimized screen capture and proprietary file compression technologies enable PROXY/ScreenRecording to generate recording files at just 1/26 the size of standard video files.
- Windows Media Conversion utility
PROXY/ScreenRecording now includes a utility to convert screen recording files from proprietary Proxy format to universal Windows Media format, so your supervisors can play back recordings with standards Windows Media players.

