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Overview of PROXY Pro 7.0 Workstation Edition

When support requests are piling up, the last thing you need is a remote control solution that is missing features or potentially exposed to security risks. PROXY/Pro has been used for over a decade by helpdesk administrators around the world because of its professional features, ease-of-use, security and low cost.

  • Professional features

PROXY/Pro provides includes specialized features, such as polling for remote hosts and blanking of host screens, that make it more effective and more productive than freeware alternatives.

  • Ease-of-use

 

Customers love PROXY/Pro because it is easy to use and easy to teach to new helpdesk employees. Who needs a user manual when you can learn PROXY right out of the box?

  • State-of-the-art security

PROXY/Pro employs advanced 256-bit encryption & strong Windows authentication to ensure that your remote control sessions are secure and hacker-proof.

  • Cost effectiveness

The combination of professional features, ease-of-use and state-of-the-art security with low cost makes PROXY/Pro a must-have for your helpdesk.

Key Features

  • Peer-to-peer remote control connections

PROXY/Pro enables helpdesk personnel to quickly log on to remote machines using dedicated, secure peer-to-peer remote control connections.

  • Real-time responsiveness

Highly optimized communications protocol delivers sub-second response time to keyboard and mouse input, making your helpdesk personnel feel like they are sitting in front of the remote machine.

PROXY/Pro allows the remote machine user to provide keyboard and mouse input to assist or collaborate with your helpdesk personnel.

PROXY/Pro gives you the option of blanking out the remote computer screen, in case your helpdesk personnel need to keep their activities on that machine confidential.

PROXY/Pro automatically polls for and builds a list of remote machines available on the network, so you don't have to remember specific IP addresses or computer names.